Shipping Policy

Order Processing

• All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive another notification when your order has shipped.

Order Tracking

• Once your order has shipped, you will receive an email with a tracking number.
• You can track your package on the carrier’s website.

Delays

Please note: Delivery delays can occasionally occur due to:

• High order volume
• Carrier delays
• Customs clearance for international shipments

Missing / Lost Packages

• We are not responsible for packages lost due to an incorrect address provided by the customer.
• If your package is lost by the courier, please contact us at henirafashion@gmail.com, and we will assist you in filing a claim.

Contact Us

For any questions about shipping or your order status, contact us at:
📧 henirafashion@gmail.com